PRIVACY POLICY
To access our terms and conditions, which must be read with this Privacy Policy. Please read below.
ABOUT US
Moringa Foods International (PTY) LTD
2017/333036/07 including any of its subsidiaries and associated brands or products, is an agri-development, nutraceutical manufacturing and marketing company, with registered address as 12 Kiewiet Road, Cape Town, 7941
ABOUT THIS PRIVACY POLICY
This Policy sets out how we use and protect any personal information that you, the customer, give us when you use the Service. This privacy policy has been put in place to assure you and give you the peace of mind that we take access to your personal information seriously. It also gives you our details in case you want to contact us and query any issues that you may have. If you have any questions about this Policy or do not agree with it, please contact us before using the Service. We may change this Policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This Policy is effective from 1 November 2017. By accessing any part of the Service or providing information to us you provide us your consent for the use and transfer of your information, by us or any of our 3rd parties, including cross-border transfers of your information, on the terms set out in this Policy.
ABOUT THIS SERVICE
The Service presented to existing or potential customers is a voluntary service through which we collect certain personal information directly from you for the purpose of passing your personal information to our clients to enable them to market certain of their products or services to you. When you submit your personal information to us, you agree that we may process your personal information on the basis described in our terms and conditions and this Policy.
PERSONAL INFORMATION WE MAY COLLECT FROM YOU
We may collect the following information:
-any information which you are asked for when registering to use or when otherwise using the Service;
-a list of the products, services you indicate an interest in or have made use of;
-your name and contact information, including email address and location;
-identifiers such as your identity number or passport number;
-information relating to your use of our customers’ products and services;
-indications that you have opted-in to receive communications;
You supply your personal information to us voluntarily. However, failure to provide us with the required personal information may result in you not being able to access the Service provided.
WHAT DO WE DO WITH YOUR INFORMATION
We use this information to provide you with a better service, and in particular for the following reasons:
-sending you marketing communications (SMS, E-mail, AVM, Telephonic Calls) with the latest specials, deals and promotions in various industries, such as financial services, insurance, motor warranty etc;
-providing information about goods and/or services you have requested and notifying you about important changes or developments to these goods and/or services;
-to follow up as part of our customer care procedures;
-updating our records about you;
-internal record keeping;
-administering offers;
-to improve our products and services;
-competitions and other promotions;
-evaluating the effectiveness of our marketing and for research, training and statistical analysis with the aim of improving our services;
-making our Service easier for you to use and providing you with access to certain parts of the Service; and
-to contact you for market research purposes.
At the time you provide us with any information in response to a request from us, our request will provide you with specific information as to how we will use such information.
Other than for the direct marketing purposes referred to below, we may contact you by e-mail, phone, sms, fax or mail in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing you no longer wish to be contacted by certain methods.
We will not pass your details to anyone else (other than on the basis set out below and in accordance with appropriate disclosure requirements we may be subject to).
DIRECT MARKETING
We would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. You agree that we may send you marketing communications (SMS, E-mail, AVM, Telephonic Calls). You may opt-out of our direct marketing campaigns at any time, at which point we will not send you any direct marketing related to a specific service or associated campaign. Should you decide to opt out of all or any direct marketing received from us, you can either click on the following link www.d0t.tv, or register on the national do not contact list which can be found on www.dmasa.org.
If we are providing you with Services you will also be subject to the specific terms and conditions relating to the product or services you are being provided with and these terms will include additional information as to how we or any of our Clients may contact you.
If you are a new Customer or you have previously asked us for information on our products, we may send you information on our range of products through our marketing communications (SMS,E-mail, AVM, Telephonic Calls,email).
If the reason you have given us personal information is to receive marketing communications from us, we will continue to provide this information to you unless you ask us not to do so.
PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
When you use the Service, we automatically receive and record information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place appropriate organizational and technological measures to safeguard and secure the information we collect about you.
COOKIES
As we mentioned above, we use cookies on our web based Services. Cookies are files that store information on your hard drive or browser that means that our Service can recognize that you have visited our Service before. They make it easier for you to maintain your preferences on the Service, and by seeing how you use the Service, we can tailor the Service around your preferences and measure usability of the Service. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu.
SHARING YOUR INFORMATION
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than on the following basis:
-where we have your consent as indicated on our terms and conditions;
-where we are required to do so by law;
-where it is needed by our agents, advisors or others involved in running accounts and services for you or in undertaking activities linked to the operation of such services or accounts on our behalf; or
-where the transfer or disclosure would otherwise be in compliance with legal requirements we are subject to including, but not limited to, statute or regulation.
ACCESSING YOUR PERSONAL INFORMATION
If you think any information we have about you is incorrect or incomplete, please contact us at techdirector@moringafoodsinternational.com in writing, as soon as possible. We will correct or update any information as soon as possible.
KEEPING YOUR PERSONAL INFORMATION
You agree to allow us to keep your personal information after we have finished processing it for its original purpose. You further agree that we can further process your personal information in the future for the purposes mentioned in our terms and conditions and this Policy, without needing to notify you. You can ask us to delete any information we have of you by making a request in writing.
CONTENT LICENSE
We grant you a personal, revocable, worldwide, royalty-free, non- commercial, non-transferrable and non- exclusive license to access our Content on the Service. This license is for the limited purpose of enabling you to use the Service, in the manner permitted by this Policy and the Service’s functionality. In the event we revoke this license, you may no longer access the Service or make any use of our Content.
You acknowledge that you do not acquire any ownership rights or rights of use in or to any Content by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that Content except where explicitly permitted to do so.
LIABILITY
This Policy contains provisions which limit our exposure to legal liability and even make you responsible for a variety of acts. Some of these provisions do have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement with this Policy.
DISCLAIMERS AND LIABILITY LIMITATION
Your use of and reliance through the Service is entirely at your own risk. The Service is provided “As Is” and “As Available”. To the fullest extent permissible by law, we disclaim all warranties of any kind, whether expressed or implied.
While we take reasonable precautions in our operation of the Service, you agree that we shall not be liable in respect of any Losses however arising and whatever the cause. “Losses” means all losses (including, but not limited to those in respect of injury, damage to physical property or loss of life), liabilities, costs, expenses, fines, penalties, damages and claims, and all related costs and expenses (including legal fees on the scale as between attorney and own client, tracing and collection charges, costs of investigation, interest and penalties). We will use reasonable endeavours to make the Service available to you, and keep the Service available to you at the appropriate times. However, you agree that we shall not be liable in respect of any Losses caused by or arising from the unavailability of, any interruption in or your access to the Service (either in part or as a whole) for any reason whatever.
INDEMNITY
You indemnify us from any Losses attributable to your use or miss-use of the Service, yourself with 3rd parties’ terms and conditions and to comply with both them and this Policy. In the event there is a conflict between this Policy and 3rd Party’s terms and conditions, this Policy shall prevail to the extent of the conflict for the purposes of your Service use.
Links to and from the service from and to 3rd Party websites do not constitute Moringa Foods International endorsement of these 3rd Party websites or their contents, nor does Moringa Foods International necessarily associate itself with their owners or operators. You are solely responsible for identifying and familiarizing yourself with any terms and conditions which will govern your relationship with 3rd Parties operating the 3rd Party websites.
GOVERNING LAW AND JURISDICTION
The Service is controlled and maintained from our facilities in the Western Province of the Republic of South Africa. You irrevocably agree that the law of the Republic of South Africa shall govern the Service and this Policy.
You consent to the jurisdiction of the Western Cape High Court, Johannesburg, South Africa in respect of disputes which may arise out of your use of the Service and this Policy.
You also irrevocably and unconditionally consent to the jurisdiction of the Magistrates Court even though the value of a claim which we may have against you may exceed the ordinary monetary jurisdiction of the Magistrates Court.
DOCUMENTS AND NOTICES
We choose the addresses and other contact details specified in our ECT Act Disclosures section, below, for all communication purposes under this Policy, whether in respect of court process, notices or other documents or communications of whatsoever nature. In this Policy, headings are for convenience and we don’t intend for them to be used to interpret this Policy.
If, in this Policy, we refer to a party who is liquidated or sequestrated (or has been through a comparable process under a different legal system), then this Policy will also be applicable to and binding on that party’s liquidator or trustee, as the case may be. Unless we indicate to the contrary in this Policy, any references to any gender includes the other genders, a natural person includes an artificial person and vice versa, the singular includes the plural and vice versa.
When we specify any number of days in this Policy, the number of days excludes the first day and includes the last day unless the last day falls on a Saturday, Sunday or gazetted public holiday in the Republic of South Africa, in which case the last day shall be the next succeeding day which is not a Saturday, Sunday or gazetted public holiday in the Republic of South Africa. Generally speaking, references to a “day” are references to typical business days.
